Shipping policy

We currently only offer local order pickup.  

At S and S Creations, we are dedicated to providing you with the freshest products made to order. Here's what you need to know about our shipping process:

1. Made Fresh to Order: Every order placed with us is prepared fresh, specifically for you. We believe in delivering products of the highest quality, and this commitment extends to ensuring that your order is crafted with care and attention to detail.

2. Processing Time: Orders typically ship within 1-4 business days from the date of purchase. During this time, we work diligently to prepare and package your order to ensure it arrives in optimal condition.

3. Processing Timeframe for Orders Over $250: For orders valued over $250, there may be a longer shipping time. This is because larger orders may require additional processing and handling to maintain the same level of quality and freshness you expect from us. Rest assured, we strive to minimize any delays and keep you informed throughout the shipping process.

4. Shipping Methods: We offer various shipping methods to accommodate your needs, including standard shipping options. The shipping method available to you will depend on factors such as your location and the shipping carrier's services.

5. Tracking Your Order: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery and ensure it arrives at your doorstep in a timely manner.

6. International Shipping: Currently, we do not offer international shipping. We apologize for any inconvenience this may cause. If you have any further questions or concerns, please feel free to contact our customer service team for assistance.

7. Shipping Costs: Shipping costs are calculated based on factors such as the weight of your order, destination, and selected shipping method. You will be provided with the shipping cost during the checkout process for your convenience.

8. Delivery Issues: While we strive to ensure smooth and timely delivery of all orders, unforeseen circumstances such as weather delays or carrier issues may occasionally occur. If you encounter any problems with your delivery, please don't hesitate to contact our customer service team for assistance.

9. Contact Us: If you have any questions or concerns regarding our shipping policy or your specific order, please feel free to reach out to our customer service team at info@sandscreations.shop. We are here to help and ensure that your shopping experience with us is enjoyable and hassle-free.

Thank you for choosing S and S Creations. We appreciate your support and look forward to serving you with fresh, quality products.